Refund policy

Return Period
You may request a return within 14 days of receiving the product.

 

Return Conditions

Items must be unused and in their original packaging.

Returns may be refused if there are signs of use, damage, or missing components.

Non-Returnable Items

Sale items

Hygiene-related products (e.g., skincare, cosmetics, etc.)

Items damaged due to customer negligence

 

Return Process

If you wish to return an item, please contact us first via email or through our inquiry page.

Once approved, we will provide you with the return address.

A refund will be issued after the product has been inspected.

 

Return Shipping Cost

Change of mind: Covered by the customer

Defective or incorrect item: Covered by the seller

Refund Method
Refunds will be processed to the original payment method within 3–7 business days after the returned item is inspected.